BEST IN CLASS

Ensure your station is recognized as one of the best in the business at delivering interactive monitoring services.

CUSTOMER CONFIDENCE

Customers will have confidence that your team has a high level of operational capability in delivering solutions.

WHAT IS THE SUREVIEW CERTIFIED STATION PROGRAM?

The SureView Certified Station is a program for commercial central stations who use the Immix platform to deliver interactive monitoring services. The program has both center and staff recognized as “best in class”. Certified Station requires the participating center to meet or exceed a high level of operation staff training, a significant number of active accounts, and a redundant and sophisticated IT infrastructure.

WHY IS IT IMPORTANT?

In the rapid growing video monitoring marketplace, we have recognized the need for consumers to be able to identify “best in class” service providers. We also understand, as additional centers open around the globe, educational training and testing continuance will act as key differentiators in the uniform delivery of services across any expanding center.

CERTIFIED STATION STANDARDS

Each SureView Certified Station must meet a high standard of compliance

ACTIVE ACCOUNTS

Minimum number of active accounts

SUITE OF SERVICES

Defined set of Commercialized Services

TRAINING

Operational staff have completed Certified Training

BACKUP & REUNDANCY

Station has backup and redundancy plan in place for computer and network systems

DISTASTER RECOVERY

Station has DR plans to ensure business continuity

 CERTIFIED STATIONS

WANT TO BECOME A CERTIFIED STATION?

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