“Cox Enterprises has operations across the nation, and as you would expect with this type of Structure, we have a wide range of different security systems. In Atlanta alone, we have four different systems that we need to monitor, so it can be challenging to standardize your response across the varying systems. Immix simplifies all of this. It integrates with all of our systems, it’s easy for our operational staff to use, and it has the flexibility to grow with us.”
Andrew Corsaro, Director, Operations & Physical Security
“Immix allows us to manage our cascading security environment. If an alarm does not get resolved at a site level, it automatically gets forwarded to our global Security Service Center so we do not have to have multiple procedures for the same alarm. The training around response has become much easier; so from an operator’s perspective, Immix has been a great asset.”
Bhavesh Patel, Sr. Director Global Risk & Business Resources
SureView has the best video management products and services to merge multi-vendor, multi-generation products into one easy to use platform. They offer the best solution for public transit agencies. Their staff is very responsive and knowledge and provide outstanding customer service. I highly recommend SureView to any organization running a Security Command Center.
Frank Lau, Central Control and Communications Program Manager
“SureView’s Immix was installed easily and provided the base on which we were able to meet our original project requirements on time and to budget. Since then, we have significantly expanded the breadth and depth of our security capabilities and will continue to use Immix to increase the number of monitored sites throughout the E.ON estate and the types of services we offer.”
George Moss, Security Operations Manager
“We see Immix as the enabling technology for the community of independent public and private systems to operate collaboratively and deliver real-time, city-wide situational awareness. Immix allows us to use existing technology to improve our ability to respond quickly and effectively to any emergency situation.”
Santa Ana Police Department: Homeland Security Division Program Project Manager
SureView is Securitas’ global technology partner for our Remote Guarding services and as we expand our offerings in the US market, in line with customer requests, we have looked to them to provide a managed services platform for our corporate customers. These latest developments allow us to provide additional technology and manpower solutions to the Protective Services industry. By combining this technology with the expertise of our Protective Services team we can now offer an end-to-end service that is more flexible and cost effective than ever before.
Greg Abbott, Vice President, Marketing and Training • Securitas USA
Once Immix was installed, we were able to standardize on a single process which brought excellent efficiency savings. We were then able to grow our remote monitoring services by taking on many different types of connections and providing different levels of service for our customers.
Securitas Alert Services, Belgium: Dirk Puylaert, Security Manager
Regardless of the product technology, the operator view is always the same. Everything the operator can see, and every action he takes, can be recorded and audited at a later date in line with police requirements. It also enables us to monitor system performance and manage staff levels accordingly.
Chubb RVR – Colin Walters, General Manager
The partnership with SureView has enabled us to provide our customers with a very friendly, slick looking web interface and allowed us to protect our customer assets without requiring their investment in a homogeneous hardware platform upgrades. The range of supported products is great, and new or improved integrations are coming out all the time. It is unique in the monitoring software marketplace.
G4S North America – Chris Blake, Operations Manager
“We have been with Sureview since we began offering video monitoring services over ten years ago. In that time they have consistently exceeded our expectations and provided us with the tools needed to support a number of different customers using a wide range of video products. It is because of their high level of support and easy to use monitoring platform that we have been successful in growing our video monitoring business year over year”
Acadian Monitoring Services – Brandon Nils, Director of Operations