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SureView Blog

Learn more about Integrating Technology into your Security Command Center, PSIM software, and the SureView product suite

Case Study

Case Study: Ikanos

The Challenge As the security contractor for major, multi-day music festivals, Ikanos needed to stand up fully functional command centers, without the complexity and cost of embarking on a major IT project. They required a “plug-and-play” system that would allow them to focus their security…
Erika Dunayer
November 29, 2022
Case Study

Case Study: Critical Infrastructure

Critical Infrastructure organization dramatically increases number of alarms they monitor without increasing the size of their operations team. The Challenge The customer provides and manages critical infrastructure for the water industry. In order to scale for growth and comply with…
Erika Dunayer
November 22, 2022
Integrations

New Integration: The SMSWorks

We are excited to announce our newest integration partner, The SMS Works, a service that allows you to automatically turn incoming SMS/text messages into SureView alarms. When combined with GPS data, this can be used not only to notify your…
Erika Dunayer
November 11, 2022
Whitepapers

Response Time: Part 6 – Simple Action Plans

Organizations typically have detailed Standard Operating Procedures (SOPs) to dictate how their team should respond to a given event. Too often, these SOPs are complex and/or inaccessible.  Chances are, your security response SOPs are in a thick binder collecting dust…
Erika Dunayer
November 3, 2022
Case Study

Case Study: AAA

The Challenge AAA recognized the need to stand up a new security command center to monitor and protect their more than 1,000 branch locations throughout North America. The goal of the command center was to consolidate their operations and handle…
Erika Dunayer
November 1, 2022
Case Study

Case Study: Global Technology Company

Global technology company decreases response time by 92% The Challenge The customer was experiencing rapid business growth and over a 3-year period planned to increase their worldwide locations by 60% —to over 400 sites globally. Their goal was to standardize…
Erika Dunayer
October 21, 2022
Whitepapers

Response Time: Part 3 – Measure and Analyze Data

Security professionals are faced with difficulties normalizing and processing complex data relating to operator response times, alarms, and dispatches captured in multiple systems and formats.  Systems like SureView centralize the response process in the command center and capture these key…
Erika Dunayer
October 14, 2022
Integrations

New Integration: Scylla

False alarms cause major distractions and take vital time away from crucial security responses when real threats are imminent. That’s why we’re excited to announce our new partnership with Scylla, the leading real-time, physical-threat-detection solution that utilizes AI and computer…
Erika Dunayer
October 5, 2022
Whitepapers

Response Time: Part 1 – Response Time Importance

Every security command center is tasked with improving security outcomes. This can mean different things to different organizations depending on their industry, facilities, corporate mandates, and compliance requirements. Measuring these outcomes can be difficult—some performance requirements are almost impossible to…
Erika Dunayer
September 27, 2022
Case Study

Case Study: Paramount

Throughout our years of expertise, we have had the opportunity to support organizations in every major market across the globe, ranging from Fortune-500 global companies, corporate enterprise, and government entities, to critical infrastructure, educational campuses, public safety, and more. In this blog…
Erika Dunayer
September 21, 2022
Integrations

New Integration Partner: Ultinous

False alarms create noise for security teams, shifting their focus and negatively impacting response times. That’s why we’re excited to announce our new partnership with Ultinous, a cutting-edge AI video analytics platform built to process data and only trigger alarms…
Erika Dunayer
September 15, 2022