Unlocking the Potential of
Your team only has to learn one interface for coordinating a response to security events. Ops is designed to be simple to use, guiding the operator consistently throughout their response regardless of the type of event.
THE IMPORTANCE OF SIMPLE DESIGN
You can’t eliminate the tension in a crisis, responding with urgency is part and parcel of crisis management. What you can do is simplify things for operators on the front line. This is where application design plays such a fundamental role.
IT ALL STARTS WITH AN EVENT
ALL THE INFORMATION THEY NEED AND NOTHING MORE
Once an operator picks up an event, all the relevant information they need is already there—event details, action plans, maps, call list, available officers and location information. No jumping back and forth looking for information in multiple systems. Operators can coordinate the response quickly and efficiently from a single-pane-of-glass.
We designed a new approach to Standard Operating Procedures (SOPs), we call it Action Plans. These are simple lists of actions that an operator follows when responding to a specific event.
These lists of Actions are non-linear and provide a clear guide but also offer flexibility so that operators can still respond in a way that is most relevant to the specific event. Actions can be shared with other operators to assist in the response to an event.
WHERE IS JUST AS IMPORTANT AS WHAT
SITREP KEEPS EVERYONE INFORMED
Need to send your management or key stakeholders a Situation Awareness Report (SitRep) on the status of an evolving critical event?
With the click of a button, Ops prepares a professional report with all the current information for easy sharing.
The operator doesn’t need to take their focus off the response because Ops automatically does the work of keeping key stakeholders informed.
ONE PLACE FOR ALL YOUR RECORDS
The Activity Log is the single interface for logging all the comings and goings of a security operation. No more manual systems, no more spreadsheets or using software that was never designed for a security operation. It’s simple to use, security staff can add entries to the log no matter where they are.
It’s critical for compliance and ensure nothing ever falls through the cracks.