SureView Response is the single interface for coordinating the real-time response to alarms and events in any SOC.
Simplify Security Response
SureView Response is the single interface for coordinating the real-time response to alarms and events in any SOC.
SureView Response provides a single screen to coordinate every alarm and event that comes into your SOC (Security Operations Center)—from any system, any device, any source. Everything needed for efficient response is right there—geospatial mapping, action plans, nearby cameras, call lists, etc. Alarms are automatically grouped and prioritized so operators receive the urgent ones first. No more jumping from one system to another, every event is handled in a similar, consistent way, driving productivity and improving security outcomes.
- Standardize response across systems, processes, and teams
- Connect to the systems and devices you use today
- Improve security outcomes by decreasing response time
- Seamlessly scale your operations across teams, territories, or the globe
SureView Response provides a single screen to coordinate every alarm and event that comes into your SOC (Security Operations Center)—from any system, any device, any source. Everything needed for efficient response is right there—geospatial mapping, action plans, nearby cameras, call lists, etc. Alarms are automatically grouped and prioritized so operators receive the urgent ones first. No more jumping from one system to another, every event is handled in a similar, consistent way, driving productivity and improving security outcomes.
- Standardize response across systems, processes, and teams
- Connect to the systems and devices you use today
- Improve security outcomes by decreasing response time
- Seamlessly scale your operations across teams, territories, or the globe
Single Interface for Response
A simple to use operator interface ensures that there is a consistent and rapid response to every event
Alarms From Any Source
SureView accepts alarms from any device, system, or person
Enforce Policies with Customizable Action Plans
Build simple, repeatable steps for the operator to follow when responding to events
Improved Situational Awareness
Familiar mapping tools combined with easy access to live cameras streams provide operators with the real-time data they need to respond quickly
Centralized Reporting and Analysis
Managers can take action by identifying the trends and metrics that impact the performance of their teams
Essentials
Designed for small security teams or organizations getting started with a new security program
Plus
Designed for organizations with an established Security Operations Center (SOC)
Pro
Designed for organizations with multiple SOCs and need to connect to their back-office systems
Essentials Includes:
- Response Interface
- Universal Alarm Queue
- Activity Log
- Geospatial Mapping
- Auditing
- Post Event Search
- Sharing and Collaboration
- Reporting
- Standards-Based Integration: Alarms
- Standards-Based Integration: Video
- Multi-Factor Authentication
- Standard Support – Online Support Portal, Email, Chat
- Month-To-Month Contracts–Only Pay For What You Use
- 250GB Of Storage And Bandwidth Included Per-Month
Plus Includes:
- Everything In Essentials
- Class 1 Integrations. License integrations with:
- Cloud systems
- NVR / DVR
- Class 2 Integrations. License integrations with
- Video Management Systems (VMS)
- Priority Business Hours Phone Support Available
- Annual Contract And Term Discounts
- 1TB Of Storage And Bandwidth Included Per-Month
Pro Includes:
- Everything In Plus
- Class 3 Integrations. License Integrations With:
- Access Control
- Alarm Receivers
- Mass Notification
- Integration with Enterprise Authentication (SSO, SAML)
- API support
- Gold Level 24/7 Support
- 2.5TB Of Storage And Bandwidth Included Per-Month
It’s Easy to Get Started
Response is offered as a SaaS (Software as a Service) allowing security leaders to embark on a large project without completely overhauling their operation.
It’s Easy to Get Started
Response is offered as a SaaS (Software as a Service) allowing security leaders to embark on a large project without completely overhauling their operation.