SureView Cases is the flexible investigations and records management platform for Security Operations Teams. Its open software architecture makes it uniquely adaptable to any organization.
SureView
Cases
SureView Cases is the flexible investigations and records management platform for Security Operations Teams. Its open software architecture makes it uniquely adaptable to any organization.
Top 3 Reasons Teams are Choosing Cases
Make a difference in under 5-minutes
Make a difference in under 5-minutesIn 3-easy-steps you can build a workflow that matches your operation
- Create a new form template
You can create a form to capture any type of data you want for a workflow ranging from a security incident to lost-and-found, medical events, or work items—the options are endless. - Add fields
Capture the data you need, whether it’s free-form text, selection boxes, numbers and calculated fields, or date and time. - Publish
Immediately, your new form is available to the teams you select.
Integrated with the systems you rely on
Cases works alongside the ecosystem of SaaS tools modern companies rely on. These can range from communication platforms such as Slack and Teams, to ticket systems such as Zendesk and ServiceNow. Our open API allows for quick integration with any modern workflow system
Build it your way
With Cases, you don’t have to wait or pay for custom development because the platform is designed to allow you to tailor the system to the way you work right now.
Start Today – Simple Plans Hosted in the Cloud
Cases is offered as a SaaS (Software as a Service) allowing security leaders to embark on a large project without completely overhauling their operation.
Essentials
EssentialsDesigned for small investigation teams or organizations starting a new security program
Plus
PlusDesigned for organizations with an established Security Investigations team
Pro
ProDesigned for organizations with multiple investigation teams and need to connect to their back-office systems
Essentials Includes:
- Escalate Response Events to Cases *
- Select Key Entries From Originating Event To Record *
- Track Status of Every Security Incident in One View
- Invite Multiple Collaborators To A Record
- Audit-Trail Of Actions Is On Record
- Promote To A Case With Increased Permissions
- Attach Media To Records
- Interactive Dashboards
- Multi-Factor Authentication
- Standard Support – Online Support Portal, Email, Chat
- Month-To-Month Contracts–Only Pay For What You Use
- 250GB Of Storage And Bandwidth Included Per-Month
Plus Includes:
- Everything In Essentials
- 4 Pre-built Record Templates
- Create Customized Templates
- Create Custom Fields
- Create Custom Data Sources
- Create Custom Schedules
- Create Custom Workflows
- Create Custom Views
- Create Custom Dashboards
- Priority Business Hours Phone Support Available
- Annual Contract And Term Discounts
- 1TB Of Storage And Bandwidth Included Per-Month
Pro Includes:
- Everything In Plus
- Class 3 Integrations. License Integrations With:
- Back Office Systems
- Integration with Enterprise Authentication (SSO, SAML)
- API support
- Gold Level 24/7 support
- 2.5TB Of Storage And Bandwidth Included Per-Month
*Requires a subscription to Response
It’s Easy to Get Started
We have developed a Fast Track program that is designed to help organizations quickly setup and configure their new Cases account.
It’s Easy to Get Started
We have developed a Fast Track program that is designed to help organizations quickly setup and configure their new Cases account.
