MANAGED SERVICES
Immix CS provides the platform for your station to deliver a suite of high value, managed video and interactive services to your customers
OPERATIONAL EFFICIENCY
IMMIX CS has the largest integration library in the industry and provides a single, central alarm monitoring interface for operators to interact with these systems in an easy and repeatable way.
WHAT IS IMMIX CS?
Immix® CS is a software product that operates in your Central station and consolidates a wide range of different security products into one simple operator interface.
Immix® CS is designed to help you deliver new video based services to your customers, build your recurring revenue and complement the investment you have made in your existing automation system.
Its proven to increase dramatically the efficiency of central alarm monitoring stations offering next generation video monitoring services.
CUSTOMERS WHO TRUST IMMIX
G4S provides interactive monitoring services using Immix from central stations in North America and Europe.
Chubb runs one the largest stations in the UK using Immix CS for their video monitoring and interactive services.
Throughout Europe and South America Securitas uses Immix CS to provide that latest in interactive monitoring services.
SERVICES YOU CAN OFFER THROUGH IMMIX
IMMIX addresses the issues of running a complex security operation delivering:
WHAT’S UNIQUE ABOUT IMMIX CS?
INTEGRATIONS
Immix integrates with over 500 leading video, audio, alarm and GPS systems to deliver a single “pane of glass” user interface. This vast integration library allows your station to provide service across customers, supporting different devices from different manufacturers yet delivering a seamless service to your customer. We integrate with all these different devices and systems using our Immix API. This provides a standardization of functionality across disparate systems eliminating the high cost of developing, training and maintaining custom solutions. Learn More about our Integration Partners
BLENDED SERVICES
Immix connects to lots of different types of systems and devices, and the strength of Immix is its ability to mix the features and functions of these systems into one service delivery platform. For instance, you could create a remote guarding service for a parking garage where if a customer triggers an alarm for help with the ticket machine, Immix will receive and verify the customer via video. The operator will then open an audio channel on the intercom to talk to the customer to understand the situation, opening the gate via another system. Everyday Immix customers create new and unique services based upon the flexibility of the platform.
EVERYTHING IS AUDITED
Immix records everything the operator saw, said and did while processing an event in Immix. This audit trail provides complete transparency for your operation, never again will you ask what did they see or do when they responded to an event. This audit trail can be shared securely with your customers, providing them the insight and confidence of the services you provide. This audit trail is available to be shared with back office systems, most commonly with your existing automation or reporting systems.
CUSTOMER ACCESS
Immix is a 100% browser based platform providing the flexibility to create your own unique branded web portal. We have created a customer user role that provides your administrators the control to tailor the view you provide to your customers. This customer view can include access to the multimedia audit trail of event, live cameras, reports and dashboards and can be filtered to all their sites or just a single site – you control what they see.
WANT TO LEARN MORE ABOUT HOW IMMIX CS CAN BROADEN YOUR MONITORING SERVICE?
REQUEST A MEETING & DEMO WITH OUR TEAM
