Feature Spotlight Archives - Page 4 of 5

Feature Spotlight

Parking An Event—Because Priorities Change

In the real world, security events aren’t considerate enough to present themselves one at a time. Your operators need to be prepared for the worst at any given moment, and this can often include setting aside one incident until a…

Erika DunayerFebruary 1, 2021

Feature Spotlight

Inviting New Users—Expand Your Operation

As your command center continues to grow, so too will its need for personnel. And when new team members are hired, you shouldn’t be bottlenecked by having to reach out to your PSIM provider for new user accounts. SureView Ops…

Erika DunayerJanuary 28, 2021

Feature Spotlight

Contacts & Area Details—Ditch the Phone Book!

When your operators need to get in touch with site staff to inform them of a high-risk incident, every moment counts—even the ones spent digging for contact information. With SureView Ops, all of these details are only a click away.…

Erika DunayerJanuary 26, 2021

Feature Spotlight

Activity Log—Remember What Matters

Alarms aside, your security operation center should produce a great deal of data on a daily basis. This includes employee break times, the arrival and departure of high level assets, and anything your team is aware of that needs to…

Erika DunayerJanuary 21, 2021

Feature Spotlight

Event Sharing—Collaborative Response

When serious incidents occur your team needs to be able to work together effectively in order to provide a comprehensive and collaborative security response. This could mean providing first-responders with up-to-date information and live camera feeds; delegating operator tasks in…

Erika DunayerJanuary 19, 2021

Feature Spotlight

Create a QR code

It’s important to make it as convenient as possible for people to send security reports to your SOC. If it isn’t quick and easy people might decide that it isn’t worth the hassle. This might leave serious security incidents, such…

Erika DunayerJanuary 15, 2021

Feature Spotlight

Action Plans–Respond With Precision

If your team has ever found themselves searching for a spreadsheet to coordinate their security response, critical moments are already being lost. SureView’s Action Plans transform a flat list of instructions into a dynamically evolving response plan. Built right into…

Erika DunayerJanuary 13, 2021

Feature Spotlight

Manual Alarms – Capture Everything

We know that not all security incidents can be captured with physical alarms such as Door Points or Camera Analytics. In real life, events can happen outside of your automated alarm triggers. A suspicious person, an accidental slip & fall,…

Erika DunayerDecember 4, 2020

Feature Spotlight

Operational Resilience: Automating Response SLAs

In any team there are individuals with specific tasks—wide receiver, goalie, catcher, and so on. The same can apply to your security team. If your organization is large or covers several regions you will have assigned different individuals, groups, or…

Erika DunayerMarch 16, 2020

Feature Spotlight

Operational Resilience: Sharing and Collaboration

Not all security events are dramatic or large scale. Let’s take something as simple as an elevator entrapment. Usually, all that happens is that an operator calls someone to fix the problem. Yet, what if the incident leads to a…

Erika DunayerMarch 12, 2020

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We are an independent provider of software that improves the ability of security command centers to manage and respond to events. We are committed to delivering an open platform that unifies and transforms security operations. We enable teams and products to work effectively together, respond faster, and unlock opportunities for achieving better security outcomes. With over 20-years-experience, SureView services customers globally in organizations as diverse as corporate enterprise, government entities, critical infrastructure, educational campuses, public safety, and more.

Feature Spotlight

Parking An Event—Because Priorities Change

Inviting New Users—Expand Your Operation

Contacts & Area Details—Ditch the Phone Book!

Activity Log—Remember What Matters

Event Sharing—Collaborative Response

Create a QR code

Action Plans–Respond With Precision

Manual Alarms – Capture Everything

Operational Resilience: Automating Response SLAs

Operational Resilience: Sharing and Collaboration

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