Feature Spotlight Archives - SureView Systems

Feature Spotlight SureView Lab

SureView Lab: Status

SureView Status, the newest feature of SureView Response, provides security operations teams with comprehensive health insights for all of the systems and devices they rely on. Whether you’re streaming video, monitoring IoT devices, receiving business risk alerts, or monitoring anything…

Erika DunayerJune 20, 2023

Feature Spotlight Featured News

NEW FEATURE: SureView Status

Security teams often rely on a wide range of systems and devices supported by third-party integrators, deployed across various locations and networks. Monitoring the status of these siloed systems can be daunting, hindering the teams' ability to identify and respond…

Erika DunayerJune 15, 2023

Feature Spotlight SureView Lab

Add a Call List to an Action Plan in Response

One of the most common tasks of an operator when responding to an alarm is to call key contacts from a call list. However, the list of who to call at a specific location and under what circumstances is often…

Erika DunayerFebruary 9, 2023

Feature Spotlight SureView Lab

Data Sources in SureView Cases

What are data sources? Data sources are used by investigators and security teams to access commonly used information when completing their records. For example, a data source could be an employee directory that lists all the employees of the organization.…

Erika DunayerJanuary 11, 2023

Feature Spotlight

Using a Link to Compose an Email

One of the most flexible Action Plan steps is known as the ‘URL (or website address) type’. This function allows an administrator to set an action step that requires the user to visit a website. This can be helpful in…

Erika DunayerDecember 13, 2022

Feature Spotlight SureView Lab

Create a QR code to Notify SureView Response

Last year we published a short blog about the ease of creating a QR code as a really simple way for people to report security events into your command center, you can find the blog here. Because this post generated so…

Erika DunayerOctober 25, 2022

Feature Spotlight SureView Lab

Feature Spotlight: Alarms Attachments in Response

ICYMI— here’s a quick review of the related Feature Spotlight: Automatically plot location of incoming alarms…. At SureView our integrations utilize common standards-based protocols to connect systems. By leveraging these standards, security technology teams do not need to embark on…

Erika DunayerOctober 18, 2022

Feature Spotlight SureView Lab

Feature Spotlight: Calculated Fields in Cases

Building an accurate, and specific report that automatically provides the information you need in a flash can be a challenge. Cases' reporting module, Insights, can automatically calculate any field that has a numerical value—making it easy for administrators to custom-build…

Erika DunayerOctober 12, 2022

Feature Spotlight SureView Lab

Feature Spotlight: Plot Location of Incoming Alarms

At SureView our integrations utilize common standards-based protocols to connect systems. By leveraging these standards, security technology teams do not need to embark on complex development projects to connect software systems, they simply need to configure their existing systems to…

Erika DunayerSeptember 12, 2022

Feature Spotlight

Field Operations – Mobile Manual Raise

With the SureView Field Operations Mobile app’s Manual Raise feature, Field Officers can create new alarms in as little as two screen taps. This immediately alerts the Security Operations Center, providing the officer’s real-time location, and allowing the operator to contact the…

Erika DunayerAugust 9, 2022

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We are an independent provider of software that improves the ability of security command centers to manage and respond to events. We are committed to delivering an open platform that unifies and transforms security operations. We enable teams and products to work effectively together, respond faster, and unlock opportunities for achieving better security outcomes. With over 20-years-experience, SureView services customers globally in organizations as diverse as corporate enterprise, government entities, critical infrastructure, educational campuses, public safety, and more.

Feature Spotlight

SureView Lab: Status

NEW FEATURE: SureView Status

Add a Call List to an Action Plan in Response

Data Sources in SureView Cases

Using a Link to Compose an Email

Create a QR code to Notify SureView Response

Feature Spotlight: Alarms Attachments in Response

Feature Spotlight: Calculated Fields in Cases

Feature Spotlight: Plot Location of Incoming Alarms

Field Operations – Mobile Manual Raise

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