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Feature Spotlight

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New Product Announcement: SureView Cases

Introducing Cases, SureView’s new investigative and record management platform. Sharing critical incident information between teams; SOC operators, field teams, investigations, risk management, or law enforcement, is often fractured and disconnected. Cases addresses the challenges with a flexible and open platform…
Erika Dunayer
March 8, 2022
Feature Spotlight

Field Operations—Mobile Manual Raise

With the SureView Field Operations Mobile app’s Manual Raise feature, Field Officers can create new alarms in as little as two screen taps. This immediately alerts the Security Operations Center, providing the officer’s real-time location, and allowing the operator to…
Erika Dunayer
July 6, 2021
Feature Spotlight

Mobile Live Cameras

Being on the move is a regular part of a security professional’s day, but this shouldn’t come at the cost of their situational awareness. With the SureView Ops Field Operations Mobile app, Field Officers can easily bring up the feed…
Erika Dunayer
June 29, 2021
Feature Spotlight

Apple iOS Shortcuts

SureView Operations is an open platform, this means you can connect it to 3rd party systems to our API to automate functionality or build out your own custom interface tools. One system that you can use to take advantage of…
Erika Dunayer
June 10, 2021
Feature Spotlight

Dynamic Permissions

Security teams are often composed of several distinct groups, each responsible for some subset of the operation. For instance, your Operators sit at the helm of the SOC, dispatching individuals from your team of Field Personnel. All the while, Supervisors…
Erika Dunayer
February 16, 2021
Feature Spotlight

Flag Event for Review

While your security staff are responding to an incident, their focus should be narrowed to only the tasks required for a resolution. This means every action needs to be executed in as few clicks as possible. SureView Op's interface has…
Erika Dunayer
February 11, 2021
Feature Spotlight

Help Support Button

Did you know that you can locate our support pages and request assistance directly within the SureView Ops interface? If you’re already using Ops, you may have noticed a small orange Help button in the lower right corner. Clicking this…
Erika Dunayer
February 5, 2021
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