Feature Spotlight Archives - Page 2 of 5

Feature Spotlight

Field Operations – Mobile Manual Raise

With the SureView Field Operations Mobile app’s Manual Raise feature, Field Officers can create new alarms in as little as two screen taps. This immediately alerts the Security Operations Center, providing the officer’s real-time location, and allowing the operator to contact the…

Erika DunayerAugust 9, 2022

Feature Spotlight

Feature Spotlight: Response – Action Steps

Options for building a dynamic Action Plan Action Plans provide simple, repeatable steps for the operator to follow when responding to events. They can be associated with an event type or a specific alarm at a specific location—for example, use…

Erika DunayerJuly 20, 2022

Feature Spotlight

Feature Spotlight: Response – Insights Reporting

We call our reporting function Insights, and it provides an interactive interface to analyze the key performance-metrics of your team. With a focus on response times, and alarm and event statistics, Insights helps managers identify areas of their operation that…

Erika DunayerJuly 7, 2022

Feature Spotlight

Field Operations – Managing Static Assets

Not every team has issued mobile phones to their security team, nor is every asset the security team tracks a ‘person with a phone’—teams often simply track the location of vehicles, generators, and other physical assets. Also, it's still common…

Erika DunayerJuly 5, 2022

Feature Spotlight

Feature Spotlight: Quick Raise in Cases

You asked for it, we’ve done it! The ‘Quick Raise’ functionality in our newly added investigations platform, Cases, is now even quicker, more responsive, and more easily accessible to all SureView Response users. As with many new features, this development…

Erika DunayerJune 14, 2022

Feature Spotlight

HTTP Alarm-Receiver

We are happy to announce that we have further extended our standards-based alarm receiving capabilities by adding support for the delivery of alerts using common REST web commands. We call this our HTTP Alarm-Receiver. This new service can receive alerts…

Erika DunayerApril 29, 2022

Feature Spotlight

Feature Spotlight: Cases—Custom Built Reporting

Analyzing data across multiple different systems can be time-consuming and error-prone, causing major headaches for investigators and their managers—especially when several reports need to be combined manually to get the data pieces needed. What if you could customize a report…

Erika DunayerApril 12, 2022

Feature Spotlight

Feature Spotlight: Cases—Raising Events to Cases

Communication between teams that respond to alarms in the SOC and those that investigate them later is often fractured and disconnected—resulting in inefficient time-consuming processes, and duplication of effort. With SureView’s Operations suite, users can quickly and easily escalate an…

Erika DunayerApril 1, 2022

Feature Spotlight

Feature Spotlight: Cases—Dashboards Your Way

Customizing dashboards to suit your operation can make all the difference. No more sorting and filtering through piles of information—get the data points you need, with just a quick glance! Cases’ completely customizable investigations and incident-management platform makes it easy.…

Erika DunayerMarch 22, 2022

Feature Spotlight

Feature Spotlight: Cases—Customizable Templates

Developed exclusively for security teams, Sureview's Cases investigations and record-management platform is flexible and completely customizable with the use of templates. Templates are used as a framework for records within Cases, and define what types of information should be captured…

Erika DunayerMarch 14, 2022

Previous 1 2 3 4 5 Next

We are an independent provider of software that improves the ability of security command centers to manage and respond to events. We are committed to delivering an open platform that unifies and transforms security operations. We enable teams and products to work effectively together, respond faster, and unlock opportunities for achieving better security outcomes. With over 20-years-experience, SureView services customers globally in organizations as diverse as corporate enterprise, government entities, critical infrastructure, educational campuses, public safety, and more.

Feature Spotlight

Field Operations – Mobile Manual Raise

Feature Spotlight: Response – Action Steps

Feature Spotlight: Response – Insights Reporting

Field Operations – Managing Static Assets

Feature Spotlight: Quick Raise in Cases

HTTP Alarm-Receiver

Feature Spotlight: Cases—Custom Built Reporting

Feature Spotlight: Cases—Raising Events to Cases

Feature Spotlight: Cases—Dashboards Your Way

Feature Spotlight: Cases—Customizable Templates

Recent Posts

Categories

ABOUT SUREVIEW