Last year we published a short blog about the ease of creating a QR code as a really simple way for people to report security events into your command center, you can find the blog here. Because this post generated so…
Erika DunayerOctober 25, 2022
Once you’ve effectively implemented a process for measurement and analysis, it’s time to take your captured data and drill down into one of the most common response time detractors: false alarms. It’s a well-known story: operators have a long, scrolling…
Erika DunayerOctober 19, 2022
ICYMI— here’s a quick review of the related Feature Spotlight: Automatically plot location of incoming alarms…. At SureView our integrations utilize common standards-based protocols to connect systems. By leveraging these standards, security technology teams do not need to embark on…
Erika DunayerOctober 18, 2022
Security professionals are faced with difficulties normalizing and processing complex data relating to operator response times, alarms, and dispatches captured in multiple systems and formats. Systems like SureView centralize the response process in the command center and capture these key…
Erika DunayerOctober 14, 2022
Building an accurate, and specific report that automatically provides the information you need in a flash can be a challenge. Cases' reporting module, Insights, can automatically calculate any field that has a numerical value—making it easy for administrators to custom-build…
Erika DunayerOctober 12, 2022
False alarms cause major distractions and take vital time away from crucial security responses when real threats are imminent. That’s why we’re excited to announce our new partnership with Scylla, the leading real-time, physical-threat-detection solution that utilizes AI and computer…
Erika DunayerOctober 5, 2022
Not every command center is the same, but in general the types of things that can impact response and create bottlenecks can be broken into two categories— operational bottlenecks and system bottlenecks. Operational bottlenecks take the form of processes, procedures,…
Erika DunayerOctober 4, 2022
Every security command center is tasked with improving security outcomes. This can mean different things to different organizations depending on their industry, facilities, corporate mandates, and compliance requirements. Measuring these outcomes can be difficult—some performance requirements are almost impossible to…
Erika DunayerSeptember 27, 2022
Throughout our years of expertise, we have had the opportunity to support organizations in every major market across the globe, ranging from Fortune-500 global companies, corporate enterprise, and government entities, to critical infrastructure, educational campuses, public safety, and more. In this blog…
Erika DunayerSeptember 21, 2022
