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Erika Dunayer

Integrations

New Integration Partner: Ultinous

False alarms create noise for security teams, shifting their focus and negatively impacting response times. That’s why we’re excited to announce our new partnership with Ultinous, a cutting-edge AI video analytics platform built to process data and only trigger alarms…
Erika Dunayer
September 15, 2022
Whitepapers

NEXT-GEN PSIM Top 10: #10 – Mobility

An SOC is not a remote collection of people in a dark room, responding to security events. It’s a team, made up of managers, supervisors, operators, guards and officers, investigators, lobby attendants, etc. Some of these people are, indeed, in…
Erika Dunayer
August 30, 2022
Whitepapers

NEXT-GEN PSIM Top 10: #9 – Make Mapping Intuitive

Consider how mapping has transformed workforces in delivery and ride-sharing, then imagine how this could translate to a security operation and mobile applications. Next-Gen PSIM platforms use mapping data in intelligent and innovative ways to speed-up response and strengthen security.…
Erika Dunayer
August 23, 2022
Integrations

Response: Opening a Zendesk Ticket

Many organizations, including ours, rely on Zendesk as a customer support and ticket management platform. All customer communications, i.e. questions, problems, and issues are tracked utilizing support tickets in Zendesk. The ability to view and manage tickets that require immediate…
Erika Dunayer
August 18, 2022
Whitepapers

NEXT-GEN PSIM Top 10: #8 – Leveraging AI

AI (Artificial intelligence) is evolving rapidly in the security world, ranging from hardware embedded video analytics and IoT devices, to threat modeling and risk detection services—and this is just for event detection. Increasingly, organizations are looking for machine learning to…
Erika Dunayer
August 17, 2022
Integrations

Integration Partner: Honeywell Prowatch

Integration between SureView and Prowatch dates back almost 10-years, and connects Honeywell’s Prowatch with video and other security systems, so that operators are presented with a user-friendly interface with everything they need to respond efficiently.  How Does it Work? When…
Erika Dunayer
August 16, 2022
Integrations

Integration Partner: Avigilon

SureView’s integration with Avigilon dates back over a decade and currently utilizes Avigilon’s SDK for the standard and professional editions—providing operators with a simple and comprehensive interface that includes everything they need to respond quickly. How Does it Work? Any…
Erika Dunayer
August 10, 2022
Feature Spotlight

Field Operations – Mobile Manual Raise

With the SureView Field Operations Mobile app’s Manual Raise feature, Field Officers can create new alarms in as little as two screen taps. This immediately alerts the Security Operations Center, providing the officer’s real-time location, and allowing the operator to contact the…
Erika Dunayer
August 9, 2022
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