SureView Systems announced that Elite Interactive Solutions, LLC has achieved status as a certified video monitoring center through SureView’s Central Station Certification program.
The Central Station Certification program is designed to be that identifier the marketplace has needed that is based on employee training as well as system and infrastructure requirements. The training aspect at the heart of the certification program is designed to allow a center to educate and train new hires quickly on video and event-based monitoring, as well as the value they add for the end user. The program comprises more than 40 individual courses, knitted together into modules specific to each role inside the center. It concludes with comprehensive testing and formal certification for participating team members, regardless of their role.
The program also acts as the re-certification and continuing education module for the center on a long-term basis, making it simple for a new or seasoned center to ensure all staff members are educated in exactly the same manner, while delivering services in a unified manner to the clients it serves.
“SureView Systems is very pleased to announce this high achievement for Elite Interactive Solutions,” said Chris Brown, Vice President, Central Stations & Guard Force Divisions for SureView Systems. “This is quite an undertaking that only a few providers have managed to achieve over the years, and we are always pleased to partner with a dedicated team like the one at Elite in delivering best-in-class service to the marketplace.”